When opening a PDF from Everything on Win10 Acrobat Reader DC get stuck

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alexius12
Posts: 3
Joined: Mon Mar 04, 2019 11:04 am

When opening a PDF from Everything on Win10 Acrobat Reader DC get stuck

Post by alexius12 »

Hi all,
on my Win10 Enterprise 64 bits with Everything portable (1.4.1.935 (x64)) when I search for a pdf document and I try to open from the search results, nothing happens... with both double click or enter key.
After that, even going to the folder containing any PDF you are not able to open it on Acrobat anymore until you kill the Acrobat process.

Same issue also with previous version of everything, but it worked fine on my previous laptop with Win 7 64bits.

It seems that it tries to launch the following command:
"C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe" --type=renderer /prefetch:1 "<path_to_PDF>"

Please see attached screenshot from Process Explorer
acrobat_process_image.png
acrobat_process_image.png (23.92 KiB) Viewed 3633 times
And if I try to launch that command from DOS prompt I had same problem, unless I remove some parameter like --type=renderer /prefetch:1

Any idea on how to solve this annoying problem?
many thanks

Alessio
therube
Posts: 4977
Joined: Thu Sep 03, 2009 6:48 pm

Re: When opening a PDF from Everything on Win10 Acrobat Reader DC get stuck

Post by therube »

If you open Windows Explorer to that file, are you able to open it (in AR)?

If you open a Windows Explorer window - from within Everything to that file, are you able to open it (in AR)?
alexius12
Posts: 3
Joined: Mon Mar 04, 2019 11:04 am

Re: When opening a PDF from Everything on Win10 Acrobat Reader DC get stuck

Post by alexius12 »

yes if I right-clik on the pdf file (every pdf) and select "open path" it opens the folder and I'm able to open the pdf, but only if I didn't try to open it from Everything directly (otherwise I have to first kill the AR processes).

But if AR is already opened it also works from Everything double click.

Every other file extensions work perfectly.

thanks
Alessio
void
Developer
Posts: 16753
Joined: Fri Oct 16, 2009 11:31 pm

Re: When opening a PDF from Everything on Win10 Acrobat Reader DC get stuck

Post by void »

Adobe Acrobat Reader does not like running elevated.

Please try running Everything as a standard user:
  • In Everything, from the Tools menu, click Options.
  • Click the General tab on the left.
  • Check Everything service.
  • Uncheck Run as administrator.
  • Click OK.
  • Exit Everything (right click the Everything tray icon and click Exit).
  • Restart Everything
alexius12
Posts: 3
Joined: Mon Mar 04, 2019 11:04 am

Re: When opening a PDF from Everything on Win10 Acrobat Reader DC get stuck

Post by alexius12 »

Many thanks void!!!
This solved the issue!

regards
Alessio
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