Searching content in cloud folder that has a sync data validation failure result in freeze

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katriik
Posts: 9
Joined: Wed Aug 07, 2019 6:28 pm

Searching content in cloud folder that has a sync data validation failure result in freeze

Post by katriik »

I have a OneDrive synced folder that, although not critical, has infrequent files that suffer from 0x8007017F error: the cloud sync provider failed to validate the downloaded data.

On few occasions, I had to search for file content in these folders, and when one or more files above have said error, Everything freezes completely.
The status bar shows the result, but the result pane remains blank and nothing can be done in the software except to force close it and reopen.

Thanks.
void
Developer
Posts: 16841
Joined: Fri Oct 16, 2009 11:31 pm

Re: Searching content in cloud folder that has a sync data validation failure result in freeze

Post by void »

Thank you for the bug report katriik,

Does the issue persist if you disable 'attempt to monitor' changes under Tools -> Options -> Folders -> OneDrive folder?
katriik
Posts: 9
Joined: Wed Aug 07, 2019 6:28 pm

Re: Searching content in cloud folder that has a sync data validation failure result in freeze

Post by katriik »

The onedrive folder is not included in the list as it is synced directly on my C.

Would you like me to add the folder in the list?
void
Developer
Posts: 16841
Joined: Fri Oct 16, 2009 11:31 pm

Re: Searching content in cloud folder that has a sync data validation failure result in freeze

Post by void »

Thank you for your reply katriik,
Would you like me to add the folder in the list?
No, it must be an issue elsewhere.



The issue might be related to a shell extension.

The next time Everything freezes, could you please send me a mini-crash dump?
  • Please make sure the crash dialog is shown and leave it open. (in your case, please make sure Everything is still running and frozen)
  • Download Process Explorer from Microsoft:
    https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer
  • In Process Explorer, select Everything.exe (If there is two, select the one using the most memory)
  • Right click Everything.exe and under Create Dump, select Create Mini Dump.
  • Choose a filename and click Save.
  • Please send this file to support@voidtools.com
Privacy


Please see if the Everything 1.5 alpha helps with stability.
katriik
Posts: 9
Joined: Wed Aug 07, 2019 6:28 pm

Re: Searching content in cloud folder that has a sync data validation failure result in freeze

Post by katriik »

Sorry for the delay in replying.

Minidump sent by email.

The issue does not happen on version 1.5a. (Nice)

Thank you very much.
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