Win directories v Synology directories

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jhibbard
Posts: 4
Joined: Thu Jul 14, 2022 1:46 pm

Win directories v Synology directories

Post by jhibbard »

1.4.1.10.17
Synology DSM
Windows

If a search shows I have two directories:
1 NTFS
2 Synology

and I hover over each, I get
1 shows "Size xxx MB"
2 shows "Size 0 bytes"

The Windows directory is resident
The Synology directory is Windows mapped to a Win Drive D:

If I then double click on either of the above, I get the correct listing of the subdirectories' contents.

I am unable to screen cap -and- hover at the same time.

Any help?
therube
Posts: 4977
Joined: Thu Sep 03, 2009 6:48 pm

Re: Win directories v Synology directories

Post by therube »

and I hover over each
Clues as to how to get that to happen?
jhibbard
Posts: 4
Joined: Thu Jul 14, 2022 1:46 pm

Re: Win directories v Synology directories

Post by jhibbard »

Sorry, I'm not following you.
therube
Posts: 4977
Joined: Thu Sep 03, 2009 6:48 pm

Re: Win directories v Synology directories

Post by therube »

On my end, when I hover a file name, I don't get anything.
So there must be something I turned off (on my end).
Hoping (others) could clue me in as to what to switch so that I can see information when hovering.
jhibbard
Posts: 4
Joined: Thu Jul 14, 2022 1:46 pm

Re: Win directories v Synology directories

Post by jhibbard »

That's interesting. I don't think that I have ever heard of this. My only _guess_ is to index your files. You can do this by choosing a drive, then click 'Properties' Then check 'Allow files on this drive to have contents indexed in addition to file properties'
void
Developer
Posts: 16751
Joined: Fri Oct 16, 2009 11:31 pm

Re: Win directories v Synology directories

Post by void »

I assume you have already enabled folder sizes.
For others, to enable folder sizes:
  • In Everything, from the Tools menu, click Options.
  • Click the Indexes tab on the left.
  • Check Index folder size.
  • Click OK.
Please make sure Everything is installed correctly and running as a standard user:
  • In Everything, from the Tools menu, click Options.
  • Click the General tab on the left.
  • Check Store settings and data in %APPDATA%\Everything.
  • Uncheck Run as administrator.
  • Check Everything Service. (Please make sure this is tick-checked and not square-checked)
  • Click OK.
  • Exit Everything (right click the Everything tray icon and click Exit).
  • Restart Everything.
Please try rescanning your Synology folder:
  • In Everything, from the Tools menu, click Options.
  • Click the Folder tab on the left.
  • Select your Synology folder and click Rescan Now.
  • Everything will show [rescanning] after the Synology folder name.
  • --wait until this [rescanning] text is no longer shown--
  • Click OK.
Does the issue persist?
jhibbard
Posts: 4
Joined: Thu Jul 14, 2022 1:46 pm

Re: Win directories v Synology directories

Post by jhibbard »

Good now. The only change was to tick 'Run as administrator'. Rescan was not needed. Thank you.
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