Kaspersky Internet Security is now blocking Everything

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dnyanesh
Posts: 5
Joined: Fri Apr 19, 2013 2:03 pm

Kaspersky Internet Security is now blocking Everything

Post by dnyanesh »

All was fine with .644b but when I tried to install .645b and checked "Install Service", KIS reported Everything as a Win32.Generic.Trojan. and deleted the file. Now no matter how many times I run the setup, KIS won't let it complete. I disabled KIS just to complete the setup. The setup was completed but got these errors when I tried to enable the service from the options: http://d.pr/i/JvfT http://d.pr/i/sHfA
dnyanesh
Posts: 5
Joined: Fri Apr 19, 2013 2:03 pm

Re: Kaspersky Internet Security is now blocking Everything

Post by dnyanesh »

Here's the services list: http://d.pr/i/EN2R
therube
Posts: 4977
Joined: Thu Sep 03, 2009 6:48 pm

Re: Kaspersky Internet Security is now blocking Everything

Post by therube »

Where did you get Everything from?
Did you verify its hash, http://www.voidtools.com/Everything-1.3.2.645b.md5 ?

Are you not able to tell KAS to ignore it?
Have you submitted the file to Kaspersky telling them it is a false positive so they can review & update their definitions?
dnyanesh
Posts: 5
Joined: Fri Apr 19, 2013 2:03 pm

Re: Kaspersky Internet Security is now blocking Everything

Post by dnyanesh »

therube wrote:Where did you get Everything from?
Did you verify its hash, <a class="linkification-ext" href="http://www.voidtools.com/Everything-1.3.2.645b.md5" title="Linkification: http://www.voidtools.com/Everything-1.3 ... 45b.md5</a> ?

Are you not able to tell KAS to ignore it?
Have you submitted the file to Kaspersky telling them it is a false positive so they can review & update their definitions?
I downloaded it from the voidtools' download page.
jenss
Posts: 4
Joined: Sat Apr 20, 2013 5:21 pm

Re: Kaspersky Internet Security is now blocking Everything

Post by jenss »

i have mails going with kaspersky

Everything-1.3.2.644b.exe was blocked
kaspersky promised to solve the problem on "next" update
a couple of days went by and a wrote again to kaspersky
patience guys , Kaspersky has written :
Sendt: 14. april 2013 20:18
Hello,
Sorry, it was a false detection. It will be fixed in the next update.
Thank you for your help.
Sincerely yours,
Paul Ambroso,
Junior Malware analyst.
Kaspersky Lab
Bellevue, USA

problem solved friday
installed new everything yesterday
no good, back to Everything-1.2.1.371.exe


last post from Kasperky
19. april 2013 21:18
Hello,
Your request is processing.
Sincerely yours,
Paul Ambroso,
Junior Malware analyst.
Kaspersky Lab
Bellevue, USA

We just have to wait some more days ;)
jenss
Posts: 4
Joined: Sat Apr 20, 2013 5:21 pm

Re: Kaspersky Internet Security is now blocking Everything

Post by jenss »

kaspersky promissed to solve the problem yesterday
but I am still waiting

kaspersky is informed and I am waiting...... :roll:
dnyanesh
Posts: 5
Joined: Fri Apr 19, 2013 2:03 pm

Re: Kaspersky Internet Security is now blocking Everything

Post by dnyanesh »

jenss wrote:kaspersky promissed to solve the problem yesterday
but I am still waiting

kaspersky is informed and I am waiting...... :roll:
Now it's even blocking v1.2.x.xxx on my machine. It's getting really annoying.
jenss
Posts: 4
Joined: Sat Apr 20, 2013 5:21 pm

Re: Kaspersky Internet Security is now blocking Everything

Post by jenss »

from me to kaspersky :(danish time)
Sent: 23. april 2013 06:28
to: 'newvirus@kaspersky.com'
Emne: SV: SV: SV: SV: [VirLabSRF][False alarm on a file][M:1][LN:EN][L:1] [KLAN-740988375]
"Not much has changed
Kaspersky was fully updated 6.04 Tuesday 23. 2013
One file was restored, but not the rest
Tried to install Everything-1.3.2.645b.exe
Now the question is : can your heuristic team solve the problem ?
And when perhaps ?
It seams that you got a bigger problem.
And : can I do something ?
And : how do I know the problem is fixed ?"


last reply from kaspersky :
From: newvirus@kaspersky.com [mailto:newvirus@kaspersky.com]
Sent: 23. april 2013 06:52
Emne: RE: SV: SV: SV: SV: [VirLabSRF][False alarm on a file][M:1][LN:EN][L:1] [KLAN-740988375] [KLAN-745923984]
"Hello,
your request is in process.
thank you
Regards, Ye Jin"
Junior Virus Analyst, Kaspersky Lab.
39A/3 Leningradskoe Shosse, Moscow, 125212, Russia Tel./Fax: + 7 (495) 797 8700 http://www.kaspersky.com http://www.viruslist.com

nothing changed, i am still waiting :roll:................
dnyanesh
Posts: 5
Joined: Fri Apr 19, 2013 2:03 pm

Re: Kaspersky Internet Security is now blocking Everything

Post by dnyanesh »

Went back to 1.2.1.371 but as soon as I reboot, the installation and all other files disappear. I've to install Everything every time I reboot.

I tried installing .645b but it does the same and doesn't indexes files, just shows the drives available in my computer. Search doesn't produce any results.

:cry:
void
Developer
Posts: 16748
Joined: Fri Oct 16, 2009 11:31 pm

Re: Kaspersky Internet Security is now blocking Everything

Post by void »

just shows the drives available in my computer. Search doesn't produce any results.
This will occur if you do not install the Everything service or run Everything without administrative privileges.

Please install the Everything service or run Everything with administrative privileges.

To run Everything with administrative privileges:
  • Right click an Everything shortcut and click properties.
  • Click the Compatibility tab.
  • Check run as administrator.
  • Click OK.
You might need to force a rebuild too:
  • In Everything, from the Tools menu, click Options.
  • Click the Indexes tab.
  • Click Force Rebuild.
jenss
Posts: 4
Joined: Sat Apr 20, 2013 5:21 pm

Re: Kaspersky Internet Security is now blocking Everything

Post by jenss »

:mrgreen: break through

posted again to kaspersky
reply : they want screenshots from kasperskys behaviour
they got plenty of screen shots

reply : thankyou the problem is solved within 8 hours

rebooted this morning and updated kaspersky
installed eveverything search and 8-)

now can we learn ?
Kapersky(mine is 2012 internetsecurity) report with 3 different screen pictures when a malware is found.
when you report to kaspersky have these screen pictures ready in pdf or jpg.
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