Everything still listing Google Drive files after uninstallation

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ether
Posts: 5
Joined: Mon Aug 07, 2023 1:16 am

Everything still listing Google Drive files after uninstallation

Post by ether »

I've been trying to install Google Drive for desktop for my work account, but it is failing to load my account. I have read online that this can occur when another program is occupying the G: drive letter. In Windows Explorer and in Disk Management there is nothing listed under G:, but Everything is still listing files under that drive letter. This is because I used to have Google Drive installed for my personal account, but I uninstalled it.

This suggests to me that there is somewhere within Windows's deeper recesses where it thinks G: drive is still being used by a drive, virtual or not. I realise this is not a problem with Everything, but it is the only evidence I have that this is happening -- I can't find any evidence anywhere else. Everything is listing files from a Google Drive account I supposedly don't have on this machine anymore. Google Drive isn't running and even after restarting the computer Everything is still showing them.

Any idea what could be going on? Thank you so much.
void
Developer
Posts: 16748
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything still listing Google Drive files after uninstallation

Post by void »

Maybe the G: drive is being created on another user account (admin account?)

Please try launching Windows Explorer as admin and see if there's an G: drive.



Please make sure Everything is installed correctly and running as a standard user:
  • In Everything, from the Tools menu, click Options.
  • Click the General tab on the left.
  • Check Store settings and data in %APPDATA%\Everything.
  • Uncheck Run as administrator.
  • Check Everything Service. (Please make sure this is tick-checked and not square-checked)
  • Click OK.
  • Exit Everything (right click the Everything tray icon and click Exit).
  • Restart Everything.


Indexing Google Drive
ether
Posts: 5
Joined: Mon Aug 07, 2023 1:16 am

Re: Everything still listing Google Drive files after uninstallation

Post by ether »

I just opened Windows Explorer as admin (right-click explorer.exe > Run as administrator) and it is listing C: as the only drive. This is my personal home computer where I am the only user, with administrator privileges.

I checked Everything's settings and they are already set as indicated.

I force rebuilt the index and restarted Everything. The G: items are still listed, even though Google Drive isn't running (checked in Task Manager). Everything is listing only Google Drive files from months ago, when I last had Google Drive installed using my personal account, i.e. files it should not have access to or even know are "on the computer". Obviously trying to get any information about any of these files is impossible since they are not physically on the device and Google Drive isn't running.
void
Developer
Posts: 16748
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything still listing Google Drive files after uninstallation

Post by void »

To remove the G: drive from your Everything index:
  • In Everything, from the Tools menu, click Options.
  • Click the Folders tab on the left.
  • Select your G: drive and click Remove.
  • Click OK.
ether
Posts: 5
Joined: Mon Aug 07, 2023 1:16 am

Re: Everything still listing Google Drive files after uninstallation

Post by ether »

Thanks. Although that has now removed the G: items from Everything, Google Drive is still unable to load my account (after a restart of the computer). I know this isn't your problem, but the fact Everything still "thought" there were files present in the virtual G: drive makes me think Windows at some level still thinks the G: drive is in use, and it is why Google Drive is unable to load files to it. Any idea how I can tell Windows the G: drive is no longer in use? I've tried searching for this but all solutions point to Disk Management, where it is not listed.
void
Developer
Posts: 16748
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything still listing Google Drive files after uninstallation

Post by void »

Maybe Everything will report something about the G: drive:
  • Copy and paste the following into your Everything search box:
    /debug
    Press ENTER in your Everything search box.
    --this will show a debug console--
  • In Everything, from the Tools menu, click Options.
  • Click the NTFS tab on the left.
  • Press F5.
  • Right click the debug console window caption and under the Edit submenu, click Select All.
  • Right click the selected text to copy it to the clipboard.
  • Please reply with the copied text.
To hide the debug console:
  • Copy and paste the following into your Everything search box:
    /debug
    Press ENTER in your Everything search box.
ether
Posts: 5
Joined: Mon Aug 07, 2023 1:16 am

Re: Everything still listing Google Drive files after uninstallation

Post by ether »

Thank you. Here is what the debug console produced:

Code: Select all

Everything
Version 1.4.1.1024 (x64)
Windows NT 6.2
Processors 6
IsAdmin 0
AppData 1
Service 1
...
refresh
config volume: \\?\Volume{99} | C: |  | 1
add volume: \\?\Volume{99} | C: |
VEH 52102832
volume \\?\Volume{99}: drive type 3
GetVolumePathNamesForVolumeName 234
GetVolumePathNamesForVolumeName C:
add found ntfs volume: \\?\Volume{99} | C: |  | 0000000004017540
volume \\?\Volume{9b}: drive type 3
GetVolumePathNamesForVolumeName 234
volume \\?\Volume{1f}: drive type 3
GetVolumePathNamesForVolumeName 234
QueryDosDevice 3 C: \Device\HarddiskVolume3
volume: \\?\Volume{99} | C: |  found 1
ntfs volume create list 0.019668 seconds
...
Last edited by void on Mon Aug 07, 2023 2:53 am, edited 1 time in total.
Reason: trimmed log
void
Developer
Posts: 16748
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything still listing Google Drive files after uninstallation

Post by void »

No G: drive here.

\\?\Volume{...99} is your C: drive.
Volume \\?\Volume{...9b}: and volume \\?\Volume{...1f}: have no drive letters and are most likely hidden system volumes.



Is your G: drive listed in your registry under:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\DOS Devices
ether
Posts: 5
Joined: Mon Aug 07, 2023 1:16 am

Re: Everything still listing Google Drive files after uninstallation

Post by ether »

It is not listed there.

There is now no evidence at all of the G: drive existing, anywhere. I still find it odd that Everything didn't recognise that the G: drive had been removed and was still listing its contents in search results. What could cause that?
void
Developer
Posts: 16748
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything still listing Google Drive files after uninstallation

Post by void »

Everything will keep folders under Tools -> Options -> Folders in your index.
Even when they are offline.

You'll need to manually remove these folders.
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