Everthing Can't Find Files On C Drive

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Jawpack
Posts: 52
Joined: Mon Nov 07, 2016 12:35 pm

Everthing Can't Find Files On C Drive

Post by Jawpack »

This is really strange. I just updated Windows 10 to the latest version, 21H1.

Now, Everything cannot find anything on my C drive! I reinstalled Everything thinking that would fix the problem but that didn't work. What can I do to make it find files on my C drive?
Jawpack
Posts: 52
Joined: Mon Nov 07, 2016 12:35 pm

Re: Everthing Can't Find Files On C Drive

Post by Jawpack »

Well, for now, after a few attempts at adding the C drive into Everything via Tools > Options > Indexes > Folders, it finally added it correctly and I'm able to see files on my C drive.

I don't understand why I would have to add that now. Maybe the new update messed something up?

I already have two of my external drives added there. I had to do that because they're exFAT drives. Apparently, Everything has an issue seeing exFAT drives. My other external NTFS drives don't have issues being seen.

Should I remove the C drive from the entry?
void
Developer
Posts: 16841
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everthing Can't Find Files On C Drive

Post by void »

Thank you for your feedback Jawpack,

I have just tested Everything on Windows 10 x64 21H1 19043.985 without issue.

Please make sure Everything is installed correctly:
  • In Everything, from the Tools menu, click Options.
  • Click the General tab on the left.
  • Check Store settings and data in %APPDATA%\Everything
  • Uncheck Run as administrator.
  • Check Everything Service. (Please make sure this is tick-checked and not square-checked)
  • Click OK.
  • Exit Everything (right click the Everything tray icon and click Exit).
  • Restart Everything.
Please index your C: drive as an NTFS volume:
  • In Everything, from the Tools menu, click Options.
  • Click the Folders tab on the left.
  • Select C: and click Remove.
  • Click the NTFS tab on the left.
  • Select C: and check Include in database.
  • Click OK.
Leave your exFAT volumes as folder indexes under Tools -> Options -> Folders.

Please let me know if the issue persists.
Jawpack
Posts: 52
Joined: Mon Nov 07, 2016 12:35 pm

Re: Everthing Can't Find Files On C Drive

Post by Jawpack »

The problem still exists. As soon as I remove the C drive from the Folders section and click Apply, the entered file in the search disappears. :cry:
void
Developer
Posts: 16841
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everthing Can't Find Files On C Drive

Post by void »

Could you please send some debug output?
  • In Everything, type in the following search and press ENTER:
    /debug_log
  • From the Tools menu, click Options.
  • Click the Indexes tab on the left.
  • Click Force Rebuild.
  • Click OK.
    ---wait until indexing completes---
  • Type in the following search and press ENTER:
    /restart
  • Could you please send your %TEMP%\Everything Debug Log.txt to support@voidtools.com
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Jawpack
Posts: 52
Joined: Mon Nov 07, 2016 12:35 pm

Re: Everthing Can't Find Files On C Drive

Post by Jawpack »

I followed your instructions but can't find the debug log file. I even checked my old posts to see how to get to it without using Everything since it wasn't seeing the C drive. I went in and enabled debugging but still couldn't find anything. Out of sheer frustration, I tried Everything again and now it works!

However, I still can't find the debug file. It appears it didn't generate it. Should I try to generate one anyway? Will it show what happened why it stopped working?

To search for it, I entered Everything into the search and selected text. The only ini file that it could be (there were old ones from when I first used Everything years ago) is one that is dated 3 days ago. Does that make sense? Obviously, I didn't generate one 3 days ago.
void
Developer
Posts: 16841
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everthing Can't Find Files On C Drive

Post by void »

I suspect Everything might be running as an administrator.

You might find your Everything Debug Log.txt in C:\Users\Administrator\AppData\Local\Temp

Does the following search in Everything find any files:
"Everything Debug Log.txt"

Don't worry about generating a debug log if Everything is working now.
Jawpack
Posts: 52
Joined: Mon Nov 07, 2016 12:35 pm

Re: Everthing Can't Find Files On C Drive

Post by Jawpack »

Sorry I took so long to reply. I checked back the next day and didn't see anything. Since then, I've been extremely busy.

I don't see the path C:\Users\Administrator\AppData\Local\Temp even after allowing hidden files to be seen. I would be surprised if it's running as Administrator because, under the General heading, I have 'Run as administrator' unticked.

The only files I see after running a search with Everything using "Everything Debug Log.txt" are two logs dated 2017.
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