.dng files do not show a preview and crash

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MadDogDean
Posts: 6
Joined: Thu Feb 29, 2024 6:42 pm

.dng files do not show a preview and crash

Post by MadDogDean »

Hello,
Has anyone been able to preview .dng (Digital Negative) files in Everything?

I have dng files created directly on different cameras and some from a scanner. About 95% of the time, there is no preview of the image (in windows File Manager, the preview shows)

Also, Everything will crash about 1/2 the time when trying to read these files.

I have just read on the forum about getting a mini-dump file and will do this and send it over. Just wondering if anyone else has already experienced this?

Cheers
void
Developer
Posts: 16748
Joined: Fri Oct 16, 2009 11:31 pm

Re: .dng files do not show a preview and crash

Post by void »

Previewing dng appears to work fine for me on Windows 10 22H2.
I'm using the stock windows dng preview handler.



Please make sure your filenames don't exceed 259 characters.
Very long filenames may crash the dng preview handler.



Please try enabling preview_release_handler_on_clear:
  • Copy and paste the following into your Everything search box:
    /preview_release_handler_on_clear=1
  • Press ENTER in your Everything search box.
  • If successful, preview_release_handler_on_clear=1 is shown in the status bar for a few seconds.


What version of Everything are you using?
Please send your mini crash dump to support@voidtools.com
MadDogDean
Posts: 6
Joined: Thu Feb 29, 2024 6:42 pm

Re: .dng files do not show a preview and crash

Post by MadDogDean »

Thanks for the info. I am running the latest 1.4.1.1024 on Win 10 with all updates.

I'll play with it over the weekend, including the "preview_release_handler_on_clear=1"

If the problem persists, I'll send the dump.

Thanks
NotNull
Posts: 5461
Joined: Wed May 24, 2017 9:22 pm

Re: .dng files do not show a preview and crash

Post by NotNull »

Also: make sure Everything is running as a regular user and not as administrator:
  • In Everything, from the Tools menu, click Options.
  • Click the General tab on the left.
  • Check Store settings and data in %APPDATA%\Everything.
  • Uncheck Run as administrator.
  • Check Everything Service. (Please make sure this is tick-checked and not square-checked)
  • Click OK.
  • Exit Everything (right click the Everything tray icon and click Exit).
  • Restart Everything.
void
Developer
Posts: 16748
Joined: Fri Oct 16, 2009 11:31 pm

Re: .dng files do not show a preview and crash

Post by void »

Running the x64 version of Everything instead of the x86 version of Everything may also help.
MadDogDean
Posts: 6
Joined: Thu Feb 29, 2024 6:42 pm

Re: .dng files do not show a preview and crash

Post by MadDogDean »

Thanks for all the help. I've been running the x64 version all along.

One question for Mr Void :P
If Everything crashes and closes, without an error dialog, is there a way to pull any sort of log? I know the mini-dump is only if it crashes with a dialog, but is there any other log implementable?

And last observation is that if I repeatedly run Everything (do a search, close it - do another search, close it, etc, etc) I notice that I get several Everything icons appearing in the Notification area. If I roll/hover over them with the mouse they disappear, just wondering if there is a connection.

Cheers
void
Developer
Posts: 16748
Joined: Fri Oct 16, 2009 11:31 pm

Re: .dng files do not show a preview and crash

Post by void »

There's no log by default.

To enable debug logging:
  • Copy and paste the following into your Everything search box:
    /debug_log
  • Press ENTER in your Everything search box.
This will write a log to %TEMP%\Everything Debug Log.txt



To show a debug console:
  • Copy and paste the following into your Everything search box:
    /debug
  • Press ENTER in your Everything search box.
This might be more reliable than debug logging.



Verbose output might be more useful.

To enable verbose debug output:
  • Copy and paste the following into your Everything search box:
    /verbose
  • Press ENTER in your Everything search box.


If Everything is crashing with no error dialog it's likely the stack exploded.
Debug logs will not get flushed to disk.



Please try disabling icon shell extensions:
  • Copy and paste the following into your Everything search box:
    /icon_shell_extensions=0
  • Press ENTER in your Everything search box.
  • If successful, icon_shell_extensions=0 is shown in the status bar for a few seconds.


Does the crash occur if you don't show the preview pane? (View -> Preview)
MadDogDean
Posts: 6
Joined: Thu Feb 29, 2024 6:42 pm

Re: .dng files do not show a preview and crash

Post by MadDogDean »

Thanks for everything (pun intended...)

I'll try these suggestions this weekend and maybe we can see what's up.

Cheers
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